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Remote and Telephone Support

Telephone Support

Getting the right help from the very start is crucial

phoneThis is our first contact point of our extensive support structure. We know how important getting help the moment you need it can be, so this is why our telephone support is in place for your use.

In most cases we can help solve problems over the phone. We know our way around and we can instruct you with confidence, so helping you is a breeze. 

Remote Desktop Support

For when you need a immediate help

rdeskThere are those moments that you wish you had the "computer wiz" by your side when you don't know how to do something or your printer is not behaving the way it should. Most of these events can be resolved using our Remote Desktop Support. This technology allows us to see your computer screen from our offices over the internet so we can guide you through or take over from you to help resolve these issues.

Call today to find out more!

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Testimonial

Barnetts Couriers have been computerised for the last 25 years and over that period we have been involved with many I.T companies. Citrine Solutions, even as a relatively new company, has been with us for the last 4 years and as it stands now Citrine Solutions has not only kept up with the "Big Players" in the I.T industry but frequently they are ahead of the field.

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I.T Solutions

Our PC and Network team can help with:

  • I.T Management
  • Computer Desktop support
  • Network design and implementation
  • New office setup
  • Hardware and software integration
  • Remote support
  • Phone support
  • Web Design...

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