Remote and Telephone Support
Getting the right help from the very start is crucial
This is our first contact point of our extensive support structure. We know how important getting help the moment you need it can be, so this is why our telephone support is in place for your use.
In most cases we can help solve problems over the phone. We know our way around and we can instruct you with confidence, so helping you is a breeze.
Remote Desktop Support
For when you need a immediate help
There are those moments that you wish you had the "computer wiz" by your side when you don't know how to do something or your printer is not behaving the way it should. Most of these events can be resolved using our Remote Desktop Support. This technology allows us to see your computer screen from our offices over the internet so we can guide you through or take over from you to help resolve these issues.